Care at Home, Delivered with Heart
Compassionate In-Home Support—Dignity, Professionalism & Respect. From first call to ongoing visits, our trained team helps clients stay safe, independent, and comfortable—where life feels most like home.
Care Management that connects you to the help you need
Citi Health Homecare helps eligible Medicaid members with assessment and navigation for nutrition, housing support, and transportation—so you can access the right resources, faster.
We help New Yorkers remain safely at home.
Citi Health Homecare provides reliable, person-centered support across New York City—delivered with courtesy, compassion, and cultural sensitivity.
- Professional, screened, and trained caregivers
- Respect for dignity, privacy, and preferences
- Coordinated start-to-care with clear guidance
- Ongoing communication with families & providers
Quick Facts
In-Home Services Tailored to Each Person
From daily living assistance to care coordination, our goal is to reduce stress, improve safety, and support well-being at home.
Personal Care
Bathing, grooming, dressing, toileting, mobility, and fall-prevention support with compassion and discretion.
Daily Living Support
Meal prep, light housekeeping, laundry, shopping, and escort to appointments to keep routines on track.
Reminders & Monitoring
Medication reminders, wellness check-ins, and early flagging of changes to help prevent avoidable setbacks.
Care Coordination
Guidance through eligibility, paperwork, assessments, and benefits so families can focus on care.
Family Support
Clear updates and practical tips for caregivers—because peace of mind matters.
Skilled Oversight
Registered Nurse assessments and service planning aligned to individual needs and goals.
Our Approach
- Up-to-date hygiene & infection-prevention practices
- Symptom screening and reporting protocols
- Flexible scheduling to reduce risk & disruption
What Families Say
Real experiences from clients and caregivers who trust Citi Health to keep loved ones safe at home.
“They guided us step-by-step—from paperwork to evaluation—and helped a family member become the caregiver. We felt supported the whole time.”
“Courteous, quick follow-ups and clear answers. We were able to start services smoothly and keep Mom safe at home.”
“Our aide is attentive and kind. The office checked in often so we always knew what was next.”
“They coordinated with the hospital and made the transition home seamless. Clear plan, caring people.”