Frequently Asked Questions

We support daily living and wellness at home—personal care, meal prep, light housekeeping, laundry, medication reminders, mobility assistance, escorting to appointments, shopping/errands, and RN assessment/oversight.

Eligibility depends on your needs, your physician’s orders, and your health plan. We help you review options and complete any required steps to qualify.

Call us at (718) 856-6800 or use the Start Intake button. We’ll gather info, coordinate an RN assessment, and set up a care plan.

In some programs, eligible family members can be paid to provide care after meeting requirements. We’ll explain available options and how to enroll.

We work with many plans and programs. Share your plan name and we’ll verify benefits. If you’re uninsured, we’ll discuss alternatives and referrals.

There’s no fee to speak with us or to review eligibility. If any out-of-pocket costs apply, we’ll explain them up front before services begin.

Yes. We guide you through forms, assessments, and plan authorizations—step by step.