Mon-Fri (8:30am - 6:00pm)

Sat (10am–2pm)

Sun (Closed)

Address

3018 Glenwood Road, Brooklyn, N.Y. 11210

CitiHealthNY — Mission, Philosophy, Goals, Services & Care Model
Caregiver supporting an older adult at home

Our Mission

To provide a model of Excellence in Health Care for our clients in a Dignified Manner ,with Professionalism, Courtesy, and Compassion for all.

Our Philosophy

  • We are an equal opportunity employer and service provider.
  • We are in the Community for the Community.
  • We promote Community Empowerment through Education & Services.
  • We believe in sustainable growth, Community Partnership and Alliances.
  • We value Continuity of Care, Improvement and Training.
  • We put individual well-being first.
  • We believe in Servanthood & Service-Centered Leadership.

Our Goals

Citi Health Home Care Services – Professional Goals

At Citi Health Home Care Services, our goals reflect our unwavering commitment to excellence, compassion, and continuity in care. We strive to:

    Provide Continued Care at Home
    Support patients who no longer require acute medical supervision in a hospital setting by delivering personalized care in the comfort of their homes.
  • Strengthen Families and Promote Independence
    Keep families together by relieving the stress of caregiving and empowering clients to maintain their strength, dignity, and independence.
  • Deliver High-Quality Health Care Support Services
    Ensure that every client receives professional, respectful, and compassionate care tailored to their unique health needs

Services

Our Core Services are Home Health Care & Case Management.

Home Health Care Services

  • Skilled Nursing (RN/LPN)
  • Home Health Aide (Hourly & Live-In)
  • Personal Care Aide (Hourly & Live-In)
  • Nutrition Counseling
  • Physical Therapy
  • Medical Social Work

NHTD: Nursing Home Transition and Diversion

  • For Medicaid recipients needing nursing home level care
  • Must be 18+, have safe housing, and require at least one waiver service monthly

TBI Services: Traumatic Brain Injury Services

  • For Medicaid recipients aged 18–64 with TBI or similar conditions
  • Must choose community living and have an approved service plan

Social Care Network

  • Nutrition Assistance
  • Housing Support Services
  • Transportation Assistance
  • Enhanced Care Management

Our Model

  1. Ongoing & Realtime Assessments: Community Health Workers, Screeners, Navigators, Care Coordinators, Nurses and Home Care Workers consistently assess our client’s condition, response to treatment and their daily state of health.
  2. Track Changes in Clients’ Behaviors.
  3. Prompt Reporting of Unusual Incidences.
  4. Engage Help & limit unfavorable escalation.

These preventive measures have been effective in reducing hospitalizations and the advancement of chronic diseases.

We assist clients with:

  • Medicaid Application
  • Supplemental Needs Trust
  • Short-term care through our CHHA partners

Since 2005, Citi Health Home Care has provided New York residents with compassionate, high-quality in-home care, helping clients remain safe, comfortable and dignified in their own homes.

We’re Available

Monday : 08:30 AM - 6:00PM
Tuesday : 08:30 AM - 6:00PM
Wednesday : 08:30 AM - 6:00PM
Thursday : 08:30 AM - 6:00PM
Friday : 08:30 AM - 6:00PM
Saturday: 10:00 AM - 2:00 PM
Sunday: CLOSED